Wray Valley Privacy Policy
Who we are
Our website address is: https://www.wrayvalley.co.uk.
We operate as a Private Limited company, registered at UK Companies House – Registration number 12188182
The registered office (for all correspondance) is Riverside, Moretonhampstead Road, Lustleigh, TQ13 9SN
Kevin Chamberlain & Michelle Grist are directors and only shareholders in Wray Valley Ltd
Wray Valley Ltd is registered to process personal data with the ICO Ref: ZB043399
Bookings
Any personal details will never be shared with a third party other than our booking system partners, FreeToBook, and only held if you ask us to keep you informed or to manage your booking.
Your data is also stored after you have stayed but will be kept no longer than necessary in order to comply with legal obligations and for us to welcome your repeat business.
You have the right to access data that is stored by ourselves. You need to email or write to us to request an overview of your personal data.
Feedback
You may also be asked to send feedback after your stay in order for the property to further improve their service. Your email address will be used for this purpose. If you complete a review it may be posted on the this website, facebook page, twitter or google plus. However, no identifying details will ever be attached to a review posting.
Cookies
We use standard cookies and Google analytics to track usage of the website, but you can opt out of these by clicking the option tab at the bottom of the page.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We use a third-party booking system FreetoBook to mange all bookings and communication with guests
How long we retain your data
We will retain your data for up to 10 years, so that we can give you a better service when booking again.
What rights you have over your data
If you have booked with us, or have left a review, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.